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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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cathy Jones

March 5, 2026

5  out of  5
rating by cathy Jones
"Gabby at Kelly Elkins office was beyond helpful! She quite literally helped to pull me "back from the ledge" after dealing with another insurance company's repeated nonsense! My sincerest thanks to Gabby & Kelly Elkins State Farm office!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Grace Knox

March 5, 2026

5  out of  5
rating by Grace Knox
"Just wanted to recognize Gabby today. As a customer of Kelly Elkins for many years, I recently was in need of a particular service. Gabby, went above and beyond. She is so easy to talk to, extremely helpful, reliable and you can tell she really cares. She deserves this recognition today!! Thank you Gabby!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Baton Rouge to know that you had such a wonderful experience with us here on State Farm Agent Kelly Elkins’s Team."
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Mary Pleasant

February 17, 2026

5  out of  5
rating by Mary Pleasant
"I have been a client at kelly Elkins State Insurance for nineteen year. Janelle helped me with my insurance needs for automobile and rental insurance for more than half of my nineteen year being a client at the company. Later I spoke with another very professional employee at Kelly Elkins State Farm and her name is Jessie Jane. Jessie Jane went above and beyond to help me more than she realized. Jessie Jane took my insurance premium over the phone and she spoke with me as if she and I already knew each other. I thank my dear Savior for professional people like Janelle and Jessie Jane. Keep up the great work ladies. Thanks to all at Kelly Elkins State Farm Insurance, you all are the best.i"
We responded:
"Thank you for taking the time to leave such a great review, Mary. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Louis and Elaine

January 24, 2026

5  out of  5
rating by Louis and Elaine
"We had not shopped our insurance in quite a while and decided to get a competitive quote. I called Kelly Elkins - State Farm office and Elizabeth quickly provided a quote. We are very pleased and the service was phenomenally good. Great folks to do business with."
We responded:
"Thank you for the fantastic review, Louis! We are always here to help with your insurance needs here in Baton Rouge . "
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Falan Wilson

January 21, 2026

5  out of  5
rating by Falan Wilson
"Great people! Always a pleasure when speaking with them! Personable and professional, And really want to get you the best price around town! Can’t say anything higher than exceptional service!!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Baton Rouge to know that you had such a wonderful experience with us here on State Farm Agent Kelly Elkins’s Team. Thank you so much for the 5-stars, Falan! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Kelly Elkins’s Team anytime. "
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Kari Berard

January 21, 2026

5  out of  5
rating by Kari Berard
"Excellent customer service! I switched and saved. Thank you very much Elizabeth."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Linda Dyess

January 5, 2026

5  out of  5
rating by Linda Dyess
"I have been with State Farm for many years. The agents are always prompt and understanding when I have a question. I’m very pleased and highly recommend them."
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Valencia Burton

November 19, 2025

5  out of  5
rating by Valencia Burton
"I am so excited that I did not have to leave my office or take an extended lunch to get new insurance for my new vehicle with Just two clicks in a text message it was all done. Thanks too Lacey!"
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Cade Vaughn

October 20, 2025

5  out of  5
rating by Cade Vaughn
"Elizabeth is the definition of great customer service. I called right before closing on a Friday, and she never once made me feel rushed, just patient, kind, and helpful. Then she followed up Monday morning to make sure it all worked out. People like Elizabeth ensure a company retains my business, She’s the type of employee every company wishes they had, and she takes personal ownership of interactions with the company’s most valuable asset- The Customer."
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Ashlei Savely

October 8, 2025

5  out of  5
rating by Ashlei Savely
"I had such a great experience at State Farm thanks to Jahnele! From start to finish, she was professional, patient, and incredibly helpful. She took the time to explain every detail, made sure I understood my options, and found the coverage that fit my needs perfectly. You can tell she genuinely cares about her clients — she made the whole process smooth and stress-free. If you’re looking for someone who goes above and beyond, I highly recommend asking for Jahnele at State Farm. She’s the best! 👏"
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Connor Crochet

October 7, 2025

5  out of  5
rating by Connor Crochet
"Jahnele Addison is kind, courteous, and professional. She worked with me to bundle and save money, and I would highly recommend her for any future work."
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Stephanie Crochet

October 3, 2025

5  out of  5
rating by Stephanie Crochet
"Jahnele in Kelly Elkin’s office is super knowledgeable, organized and friendly. We switched all our insurance from American National last year , and completely pleased . We can count on her and the office to keep us apprised of any issues or due dates. Every time i call, i get a resolution ."
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Haileigh Martinez

September 17, 2025

5  out of  5
rating by Haileigh Martinez
"I love the State Farm team at Kelly Elkins agency, specifically our agent Jahnele Addison. I’ve been using them for auto insurance for years now and have my whole family switched over as well. I recently added a life insurance policy and I love that too!"
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Kerry Kinnon Saucier

September 17, 2025

5  out of  5
rating by Kerry Kinnon Saucier
"Kelly Elkins’ professionalism, experience & consistent “know-how” makes this State Farm Agency Team, hands down, the best in the business. Kelly and Jahnele have both handled, and more importantly, have both successfully managed, my family’s ever-changing, personal and commercial policy underwriting needs for decades. Experts of their industry, that always go above and beyond to consistently deliver both a quality product and experience; makes them the most effective and trusted agency in the business! Huge “thank you” to Kelly, Jahnele and their amazing agency team!"
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Braden Smith

September 16, 2025

5  out of  5
rating by Braden Smith
"I recommend this agency to anyone! Gannon Robin is very knowledgeable, personable, and willing to help anyone at any time. If you have any questions, he’s definitely the person to ask!"
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Chandler Watts

September 16, 2025

5  out of  5
rating by Chandler Watts
"Recently switched my policies over to State Farm. Jahnele made this a seamless and efficient transition and far exceeded our needs! Do not hesitate, call and ask for Jahnele. Your only regret will be you didn’t make the move sooner."
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Dillon Dantin

August 23, 2025

5  out of  5
rating by Dillon Dantin
"Gabby was a pleasure to work with! Highly recommend this office, has the best service and a friendly staff."
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charmac2627

August 22, 2025

5  out of  5
rating by charmac2627
"Kelly Elkins and her staff (especially Jahnele) have been looking out for me for decades. I’ve been a client since 1980 & they have protected me, worked with me, advised me & saved me from making some big mistakes. I recommend her with the highest regards. She also looked out for my family when I was under my parent’s roof. Two generations and counting! Thanks Kelly & Jahnele!"
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Angela Coulon

August 22, 2025

5  out of  5
rating by Angela Coulon
"Kelly Elkins and her staff go above and beyond to explain coverages and discounts!!! Always helpful, professional and outstanding customer service. Highly recommend!"
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Rebekah Darbonne

August 21, 2025

5  out of  5
rating by Rebekah Darbonne
"No one else I’d want to manage my insurance and have my back during a claim! Kelly and her staff are exceptional with their level of service."
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kaylan melancon

August 21, 2025

5  out of  5
rating by kaylan melancon
"Wonderful staff!"
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Sandra Yarbrough-McNemar

August 21, 2025

5  out of  5
rating by Sandra Yarbrough-McNemar
"Hands down the best team for insurance. They call me if they see a drastic change in premiums(up or down), if I’m not getting all the discounts I qualify for, or if it’s a topic I asked to be called about later. If I have a possible claim, I call them before I call claims to make sure I have the coverage I need. I’ve referred people to Jahnele, and they love how quickly she gets things done. If I need to be referred to an auto shop, glass, tree company, etc. I call to find out who Kelly uses because I know she does not accept anything less than the best for herself and her clients. They give a new meaning to the State Farm jingle because Kelly and her team are always there!"
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Natasha Waugh

August 20, 2025

5  out of  5
rating by Natasha Waugh
"Jahnele with Kelly’s Office is amazing! Kelly and her staff are very responsive to messages, concerns, and policy changes anytime something comes up. They are super helpful and very friendly. I just love them :)"
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Milano Uomo

August 20, 2025

5  out of  5
rating by Milano Uomo
"Highly recommend for anyone looking to insure their auto. Janelle went above and beyond to service my needs."
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Ben Welch

August 19, 2025

5  out of  5
rating by Ben Welch
"Ms Jahnele was professional and guided me on update on personal articles policy."