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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Devine

April 9, 2026

5  out of  5
rating by Jason Devine
"Jahnele has been absolutely amazing in helping me switch over to State Farm she’s on top of her work and helped make the switch seamless and easy!"
We responded:
"Thanks so much for the fantastic rating, Jason! We are so glad you had a positive experience with us here on State Farm Agent Kelly Elkins’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Todd Monroe

April 8, 2026

5  out of  5
rating by Todd Monroe
"We have been most pleased with this office's service, who has provided all of our insurance policies for the past 25 years. Jahnele has handled all of our questions and requests in a very professional manner, responding quickly and communicating clearly to meet all of our insurance needs. Highly recommended!"
We responded:
"Thanks so much for the amazing review, Todd! We really appreciate your support here in Baton Rouge . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Vernard Sterling

April 6, 2026

5  out of  5
rating by Vernard Sterling
"I’ve been with Kelly Elkins State Farm since 2005 and I haven’t had many issues, but when I did they were taken care of very professionally and in a timely manner. This is a phenomenal agency. Jahnele has exceptional customer service and is very knowledgeable of their products!"
We responded:
"Thank you for your kind review of State Farm Agent Kelly Elkins’s Team. We appreciate it!"
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Joe S

March 27, 2026

5  out of  5
rating by Joe S
"I feel it's rare these days to find someone who is professional, knowledgeable, and genuinely cares about the customer the way Gabby does. She treats me and my family as more than just a policy number. You're in good hands! I met Gabby shortly after I contacted the Kelly Elkins location, and from the very beginning, I could tell she cared far more than others. She paid special attention to my dog, Lincoln (Link), which I understand has nothing to do with insurance, but it meant a lot to me. That shows some unique qualities that I value in the people I do business with. I have now bundled my home and auto through Gabby, and I will be adding RV as well when I purchase one in the coming months to travel the country with my furry friend. She is everything you want in an agent and more! I cannot recommend Gabby and the Kelly Elkins group enough. They've really been spectacular."
We responded:
"We appreciate your review, Joe. We are so happy that you had such a wonderful experience with State Farm Agent Kelly Elkins’s Team here in Baton Rouge ! "
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Abby Ohmstede

March 24, 2026

5  out of  5
rating by Abby Ohmstede
"Great experience!"
We responded:
"Thank you for taking the time to leave such a great review, Abby. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Claire Bradley

March 24, 2026

5  out of  5
rating by Claire Bradley
"Gabby was helpful and easy to talk to! I never felt confused or overwhelmed, which is rare with insurance stuff. She really took her time and made sure I understood everything."
We responded:
"Thank you so much for the 5-star rating, Claire! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Alexis Rousseau

March 23, 2026

5  out of  5
rating by Alexis Rousseau
"Gabby was a pleasure to work with, highly recommend"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kelly Elkins’s Team. "
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Mario

March 23, 2026

5  out of  5
rating by Mario
"Gabby was a pleasure to speak too and was very knowledgeable, highly recommend❤️"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kelly Elkins’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Baton Rouge ."
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Traci

March 23, 2026

5  out of  5
rating by Traci
"Gabby was great! She worked up a policy for me that fit my needs."
We responded:
"Traci, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kelly Elkins’s Team!"
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Ryan Weems

March 23, 2026

5  out of  5
rating by Ryan Weems
"Great service. Quick and reliable. I spoke with Gabby at this location and she was amazing, very helpful"
We responded:
"We are grateful for your 5-star review, Ryan! Thanks for taking a moment to share your positive rating of State Farm Agent Kelly Elkins’s Team here in Baton Rouge . "
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Hayley DeJean

March 23, 2026

5  out of  5
rating by Hayley DeJean
"I can’t recommend Gabrielle enough! She took the time to sit down with me, thoroughly review my current insurance policies, and show me exactly where I could save money. I could recommend her enough!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kelly Elkins’s Team! We deeply appreciate your kind words here in Baton Rouge . "
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Karen Pourciau

March 16, 2026

5  out of  5
rating by Karen Pourciau
"Gabby in the Kelly Elkins office is top notch! Detail oriented, and followed up on transactions to proactively create a smooth process for our insurance needs. Highly recommend!"
We responded:
"Karen, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Tracey Hives

March 12, 2026

5  out of  5
rating by Tracey Hives
"I had an excellent experience working with the team at Kelly Elkins State Farm while handling my recent claim. From the very beginning, they made me feel comfortable and confident that everything would be taken care of. Navigating a claim can sometimes feel stressful, but their professionalism, patience, and clear communication made the entire process much easier. Kyesha handled my issue specifically, and she was absolutely wonderful to work with. She took the time to explain each step, answered all of my questions, and made sure I understood what to expect. She was responsive, knowledgeable, and genuinely cared about helping me through the situation. It’s clear that she and the entire team take pride in their work and truly look out for their clients. If you’re looking for an insurance team that is capable, professional, and goes above and beyond to support their customers, I highly recommend Kelly Elkin's State Farm office. I’m very grateful for the help and peace of mind they provided during the claim process."
We responded:
"Thank you for taking the time to leave such a great review, Tracey. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Theresa

March 11, 2026

5  out of  5
rating by Theresa
"I had an accident and was very upset at the time and very anxious. I called Kelly Elkins’s office and spoke with Gabby. Gabby very calmly, patiently, and with kindness walked me through everything I needed to know about the process. She informed me about my policy and sent a contact link for the claims office. She told me to login to the app and to add the documents and photos needed. I am very grateful I was able to talk with her. She has continued to inform me of next steps to take. Theresa"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Kelly Elkins’s Team. "
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Gwen Taylor

March 10, 2026

5  out of  5
rating by Gwen Taylor
"Gabby at Kelly Elkins State Farm is beyond helpful! She goes above and beyond to make sure that you’re OK and you fully understand the process of what’s going on. She’s reliable knowledgeable and such a sweet person. You can tell that she really cares. So today Gabby deserves recognition!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kelly Elkins’s Team! We deeply appreciate your kind words here in Baton Rouge . "
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Patricia Clay

March 9, 2026

5  out of  5
rating by Patricia Clay
"Hello Gabby was a great help for me. She made sure my vehicle was taking care of. Which I will be forever grateful for. She was a great relief to making sure my repairs on my vehicle was done right. I truly appreciates and Thank her, for helping me."
We responded:
"Patricia, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Kelly Elkins’s Team is just a call or email away!"
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Lynsey Nicklas

March 6, 2026

5  out of  5
rating by Lynsey Nicklas
"Kyesha was an absolute gem."
We responded:
"Lynsey, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Kelly Elkins’s Team is just a call or email away!"
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cathy Jones

March 5, 2026

5  out of  5
rating by cathy Jones
"Gabby at Kelly Elkins office was beyond helpful! She quite literally helped to pull me "back from the ledge" after dealing with another insurance company's repeated nonsense! My sincerest thanks to Gabby & Kelly Elkins State Farm office!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Grace Knox

March 5, 2026

5  out of  5
rating by Grace Knox
"Just wanted to recognize Gabby today. As a customer of Kelly Elkins for many years, I recently was in need of a particular service. Gabby, went above and beyond. She is so easy to talk to, extremely helpful, reliable and you can tell she really cares. She deserves this recognition today!! Thank you Gabby!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Baton Rouge to know that you had such a wonderful experience with us here on State Farm Agent Kelly Elkins’s Team."
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Mary Pleasant

February 17, 2026

5  out of  5
rating by Mary Pleasant
"I have been a client at kelly Elkins State Insurance for nineteen year. Janelle helped me with my insurance needs for automobile and rental insurance for more than half of my nineteen year being a client at the company. Later I spoke with another very professional employee at Kelly Elkins State Farm and her name is Jessie Jane. Jessie Jane went above and beyond to help me more than she realized. Jessie Jane took my insurance premium over the phone and she spoke with me as if she and I already knew each other. I thank my dear Savior for professional people like Janelle and Jessie Jane. Keep up the great work ladies. Thanks to all at Kelly Elkins State Farm Insurance, you all are the best.i"
We responded:
"Thank you for taking the time to leave such a great review, Mary. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Louis and Elaine

January 24, 2026

5  out of  5
rating by Louis and Elaine
"We had not shopped our insurance in quite a while and decided to get a competitive quote. I called Kelly Elkins - State Farm office and Elizabeth quickly provided a quote. We are very pleased and the service was phenomenally good. Great folks to do business with."
We responded:
"Thank you for the fantastic review, Louis! We are always here to help with your insurance needs here in Baton Rouge . "
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Falan Wilson

January 21, 2026

5  out of  5
rating by Falan Wilson
"Great people! Always a pleasure when speaking with them! Personable and professional, And really want to get you the best price around town! Can’t say anything higher than exceptional service!!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Baton Rouge to know that you had such a wonderful experience with us here on State Farm Agent Kelly Elkins’s Team. Thank you so much for the 5-stars, Falan! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Kelly Elkins’s Team anytime. "
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Kari Berard

January 21, 2026

5  out of  5
rating by Kari Berard
"Excellent customer service! I switched and saved. Thank you very much Elizabeth."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Linda Dyess

January 5, 2026

5  out of  5
rating by Linda Dyess
"I have been with State Farm for many years. The agents are always prompt and understanding when I have a question. I’m very pleased and highly recommend them."
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Valencia Burton

November 19, 2025

5  out of  5
rating by Valencia Burton
"I am so excited that I did not have to leave my office or take an extended lunch to get new insurance for my new vehicle with Just two clicks in a text message it was all done. Thanks too Lacey!"