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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Dyess

January 5, 2026

5  out of  5
rating by Linda Dyess
"I have been with State Farm for many years. The agents are always prompt and understanding when I have a question. I’m very pleased and highly recommend them."
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Valencia Burton

November 19, 2025

5  out of  5
rating by Valencia Burton
"I am so excited that I did not have to leave my office or take an extended lunch to get new insurance for my new vehicle with Just two clicks in a text message it was all done. Thanks too Lacey!"
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Cade Vaughn

October 20, 2025

5  out of  5
rating by Cade Vaughn
"Elizabeth is the definition of great customer service. I called right before closing on a Friday, and she never once made me feel rushed, just patient, kind, and helpful. Then she followed up Monday morning to make sure it all worked out. People like Elizabeth ensure a company retains my business, She’s the type of employee every company wishes they had, and she takes personal ownership of interactions with the company’s most valuable asset- The Customer."
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Ashlei Savely

October 8, 2025

5  out of  5
rating by Ashlei Savely
"I had such a great experience at State Farm thanks to Jahnele! From start to finish, she was professional, patient, and incredibly helpful. She took the time to explain every detail, made sure I understood my options, and found the coverage that fit my needs perfectly. You can tell she genuinely cares about her clients — she made the whole process smooth and stress-free. If you’re looking for someone who goes above and beyond, I highly recommend asking for Jahnele at State Farm. She’s the best! 👏"
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Connor Crochet

October 7, 2025

5  out of  5
rating by Connor Crochet
"Jahnele Addison is kind, courteous, and professional. She worked with me to bundle and save money, and I would highly recommend her for any future work."
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Stephanie Crochet

October 3, 2025

5  out of  5
rating by Stephanie Crochet
"Jahnele in Kelly Elkin’s office is super knowledgeable, organized and friendly. We switched all our insurance from American National last year , and completely pleased . We can count on her and the office to keep us apprised of any issues or due dates. Every time i call, i get a resolution ."
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Haileigh Martinez

September 17, 2025

5  out of  5
rating by Haileigh Martinez
"I love the State Farm team at Kelly Elkins agency, specifically our agent Jahnele Addison. I’ve been using them for auto insurance for years now and have my whole family switched over as well. I recently added a life insurance policy and I love that too!"
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Kerry Kinnon Saucier

September 17, 2025

5  out of  5
rating by Kerry Kinnon Saucier
"Kelly Elkins’ professionalism, experience & consistent “know-how” makes this State Farm Agency Team, hands down, the best in the business. Kelly and Jahnele have both handled, and more importantly, have both successfully managed, my family’s ever-changing, personal and commercial policy underwriting needs for decades. Experts of their industry, that always go above and beyond to consistently deliver both a quality product and experience; makes them the most effective and trusted agency in the business! Huge “thank you” to Kelly, Jahnele and their amazing agency team!"
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Braden Smith

September 16, 2025

5  out of  5
rating by Braden Smith
"I recommend this agency to anyone! Gannon Robin is very knowledgeable, personable, and willing to help anyone at any time. If you have any questions, he’s definitely the person to ask!"
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Chandler Watts

September 16, 2025

5  out of  5
rating by Chandler Watts
"Recently switched my policies over to State Farm. Jahnele made this a seamless and efficient transition and far exceeded our needs! Do not hesitate, call and ask for Jahnele. Your only regret will be you didn’t make the move sooner."
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Dillon Dantin

August 23, 2025

5  out of  5
rating by Dillon Dantin
"Gabby was a pleasure to work with! Highly recommend this office, has the best service and a friendly staff."
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charmac2627

August 22, 2025

5  out of  5
rating by charmac2627
"Kelly Elkins and her staff (especially Jahnele) have been looking out for me for decades. I’ve been a client since 1980 & they have protected me, worked with me, advised me & saved me from making some big mistakes. I recommend her with the highest regards. She also looked out for my family when I was under my parent’s roof. Two generations and counting! Thanks Kelly & Jahnele!"
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Angela Coulon

August 22, 2025

5  out of  5
rating by Angela Coulon
"Kelly Elkins and her staff go above and beyond to explain coverages and discounts!!! Always helpful, professional and outstanding customer service. Highly recommend!"
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Rebekah Darbonne

August 21, 2025

5  out of  5
rating by Rebekah Darbonne
"No one else I’d want to manage my insurance and have my back during a claim! Kelly and her staff are exceptional with their level of service."
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kaylan melancon

August 21, 2025

5  out of  5
rating by kaylan melancon
"Wonderful staff!"
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Sandra McNemar

August 21, 2025

5  out of  5
rating by Sandra McNemar
"Hands down the best team for insurance. They call me if they see a drastic change in premiums(up or down), if I’m not getting all the discounts I qualify for, or if it’s a topic I asked to be called about later. If I have a possible claim, I call them before I call claims to make sure I have the coverage I need. I’ve referred people to Jahnele, and they love how quickly she gets things done. If I need to be referred to an auto shop, glass, tree company, etc. I call to find out who Kelly uses because I know she does not accept anything less than the best for herself and her clients. They give a new meaning to the State Farm jingle because Kelly and her team are always there!"
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Natasha Waugh

August 20, 2025

5  out of  5
rating by Natasha Waugh
"Jahnele with Kelly’s Office is amazing! Kelly and her staff are very responsive to messages, concerns, and policy changes anytime something comes up. They are super helpful and very friendly. I just love them :)"
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Milano Uomo

August 20, 2025

5  out of  5
rating by Milano Uomo
"Highly recommend for anyone looking to insure their auto. Janelle went above and beyond to service my needs."
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Ben Welch

August 19, 2025

5  out of  5
rating by Ben Welch
"Ms Jahnele was professional and guided me on update on personal articles policy."
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Karli Worthy

August 19, 2025

5  out of  5
rating by Karli Worthy
"Jahnele is my go-to for every commercial insurance need! Easy to communicate with, fast, and efficient. Cannot recommend Kelly Elkins State Farm enough!"
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Dom

August 19, 2025

5  out of  5
rating by Dom
"I have been with this particular office for years, and they never disappoint me. They are always there when I need them, and very fast and efficient."
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Xuyong Wang

August 19, 2025

5  out of  5
rating by Xuyong Wang
"Working with Ms. Jahnele Addison at Kelly's office is always a pleasure. The agent is patient, friendly, and took time to understand needs. All policy options are explained in detail, which is easy to understand. She is proactive in finding the best coverage at a competitive price. Kelly's office is highly recommended to anyone seeking a knowledgeable and caring insurance agents."
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Jon Williams

August 19, 2025

5  out of  5
rating by Jon Williams
"Leaving reviews is just something that I never understood investing MY time in, its just not my speed however my experience with Elizabeth today was such a refreshing environment. I was informed & aware of all my options, but she provided a level of customer service that I deemed WAY WORTH my time thumbing this message. Great job young lady, thanks sooooo much for making me feel comfortable & welcome! Awesome Job!"
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Olivia Schley

August 18, 2025

5  out of  5
rating by Olivia Schley
"Elizabeth was so friendly and precessional. She helped me with everything I needed."
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Benjamin LeBlanc

August 18, 2025

5  out of  5
rating by Benjamin LeBlanc
"Kelly and the team are awesome! Very friendly. Elizabeth was very knowledgeable and explained everything in a way I could understand. Highly recommend the team to anyone looking for an agent in the Baton Rouge area."