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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heather Flippen

June 26, 2026

5  out of  5
rating by Heather Flippen
"spoke with Elizabeth, and she was extremely helpful in reviewing all of the insurance policies I had with a different company. She took the time to go through each policy carefully to ensure I wouldn’t be left underinsured. Elizabeth explained everything in a way that was easy to understand, answered all of my questions, and made sure I felt confident about my coverage. I truly appreciated her patience, professionalism, and attention to detail. I highly recommend working with her!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kelly Elkins’s Team! We deeply appreciate your kind words here in Baton Rouge . "
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Sandra Serio

June 25, 2026

5  out of  5
rating by Sandra Serio
"Kelly Elkins and her staff always provide excellent customer service and are very thorough in communicating all the information that is pertinent pertaining to our policies. Jahnele goes above and beyond for us on a consistent basis."
We responded:
"Thank you for taking the time to leave such a great review, Sandra. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Catherine Johnner

June 17, 2026

5  out of  5
rating by Catherine Johnner
"Many thanks to Jahnele for her prompt and courteous assistance as she walked me through the process of transferring my home and auto insurances from NY to LA. I had many questions as coverage between the states is a bit different! She was extremely knowledgeable and was happy to explore different options until i was totally satisfied with my package. I was also impressed with the State Farm platform as she was able to import my basic information directly from their interstate system. I recommend this office without hesitation!"
We responded:
"Catherine, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kelly Elkins’s Team!"
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Todd Samuel

June 12, 2026

5  out of  5
rating by Todd Samuel
"Jahnelle and the entire staff are amazing. I have been with Kelly Elkins and State Farm for several years now."
We responded:
"Todd, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Kelly Elkins’s Team here in our Baton Rouge office. "
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Ashley Miles

June 12, 2026

5  out of  5
rating by Ashley Miles
"Kyesha with Kelly Elkins Statefarm is such a great intricate part of the business. She is thorough and diligent and was able to help me understand a complex matter with my billing. She helped me with such great calmness and guided the process seamlessly. I am thankful for her and appreciative of the work she is doing. I Thank Jesus for her kind spirit."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Baton Rouge to know that you had such a wonderful experience with us here on State Farm Agent Kelly Elkins’s Team."
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Trisha Smith

June 10, 2026

5  out of  5
rating by Trisha Smith
"We know that switching insurance can be a thorn in the side BUT this one was EASY and the best decision I made. Jahnele Addison is TOP NOTCH hands down. She was so easy to work with and with her witty personality, it was like talking to my friend on the phone. Oh! The icing on the cake- I saved some money that I can use elsewhere. The only thing I'm upset about is that I didn't make this change sooner! Kelly and her team are professional and ready to help!"
We responded:
"Thank you so much for the 5-stars, Trisha! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Dione Williams

June 5, 2026

5  out of  5
rating by Dione Williams
"Mrs. Kelly Elkins really has been a great agent and always respond rapidly when needed."
We responded:
"We are grateful for your 5-star review, Dione! Thanks for taking a moment to share your positive rating of State Farm Agent Kelly Elkins’s Team here in Baton Rouge . "
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Tiffany Edwards

June 3, 2026

5  out of  5
rating by Tiffany Edwards
"Jahnele was amazing. Found me a great price and was very patient with all my questions!"
We responded:
"Thank you for the fantastic review, Tiffany! We are always here to help with your insurance needs here in Baton Rouge . "
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michellebano

May 7, 2026

5  out of  5
rating by michellebano
"My agent (Jahnele Addison) at Kelly Elkins State Farm Agency goes above & beyond in customer service. She is knowledgeable, responsive, makes sure all of my insurance needs are handled properly & provides reasonable rates."
We responded:
"michellebano, thank you for your wonderful review of State Farm Agent Kelly Elkins’s Team!"
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Kiara Richard

May 7, 2026

5  out of  5
rating by Kiara Richard
"Jahnele was amazing !! She helped me with everything from Homeowners Insurance & Flood Insurance & . Had a great attitude every time i called her. Answered every question i had. Communication skills 100/10"
We responded:
"We appreciate your review, Kiara. We are so happy that you had such a wonderful experience with State Farm Agent Kelly Elkins’s Team here in Baton Rouge ! "
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Haley Hebert

May 1, 2026

5  out of  5
rating by Haley Hebert
"Elizabeth was very helpful with all my questions and concerns! Very friendly and sweet! Very well taken care of!!!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kelly Elkins’s Team. "
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Ophelia Williams

April 29, 2026

1  out of  5
rating by Ophelia Williams
"My husband having sugery. My daughter had wreck in our car before returning to hospital. Don't think she was wrong. They won't renew my policy . I don't want them to
I found much better. Statefarm bucks
Agent Kelley is very rude. Wouldn't recommend to anyone
Have 4 friends canceling in next two weeks"
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Chris Chandler

April 28, 2026

5  out of  5
rating by Chris Chandler
"Called for a quote and Elizabeth was super friendly and helpful! Thanks for answering all my questions!"
We responded:
"Chris, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Kelly Elkins’s Team here in our Baton Rouge office. "
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Brittany Cason

April 28, 2026

5  out of  5
rating by Brittany Cason
"Elizabeth was extremely professional and friendly. She was sufficient with giving me the best quote and explaining extorting to me."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kelly Elkins’s Team! We deeply appreciate your kind words here in Baton Rouge . "
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Tremayne Higginbotham

April 24, 2026

5  out of  5
rating by Tremayne Higginbotham
"Very professional and they’re always willing to answer questions."
We responded:
"Thank you so much for the 5-star rating, Tremayne! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Aminga Maxie

April 17, 2026

5  out of  5
rating by Aminga Maxie
"I had the honor and privilege of working with Elizabeth. She was very patient very professional and not pushy at all! I told her exactly what I was looking for and she was ready and willing to help and gave me my options and the things I needed to consider to ensure, I’d make a wise decision; while also staying within my budget. I also Had limited time and had to get to work and she was so ready and prepared. It was not prolonged.I really appreciated her kindness and her professionalism. I would definitely recommend State Farm especially the one in this particular office. Ask for Elizabeth highly recommended."
We responded:
"Thank you so much for the 5-stars, Aminga! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Kelly Elkins’s Team anytime."
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Tony

April 17, 2026

5  out of  5
rating by Tony
"Gabby is absolutely phenomenal!!! She is always in contact with every step of the process and always follows up!!!"
We responded:
"Tony, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Jason Devine

April 9, 2026

5  out of  5
rating by Jason Devine
"Jahnele has been absolutely amazing in helping me switch over to State Farm she’s on top of her work and helped make the switch seamless and easy!"
We responded:
"Thanks so much for the fantastic rating, Jason! We are so glad you had a positive experience with us here on State Farm Agent Kelly Elkins’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Todd Monroe

April 8, 2026

5  out of  5
rating by Todd Monroe
"We have been most pleased with this office's service, who has provided all of our insurance policies for the past 25 years. Jahnele has handled all of our questions and requests in a very professional manner, responding quickly and communicating clearly to meet all of our insurance needs. Highly recommended!"
We responded:
"Thanks so much for the amazing review, Todd! We really appreciate your support here in Baton Rouge . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Vernard Sterling

April 6, 2026

5  out of  5
rating by Vernard Sterling
"I’ve been with Kelly Elkins State Farm since 2005 and I haven’t had many issues, but when I did they were taken care of very professionally and in a timely manner. This is a phenomenal agency. Jahnele has exceptional customer service and is very knowledgeable of their products!"
We responded:
"Thank you for your kind review of State Farm Agent Kelly Elkins’s Team. We appreciate it!"
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Joe S

March 27, 2026

5  out of  5
rating by Joe S
"I feel it's rare these days to find someone who is professional, knowledgeable, and genuinely cares about the customer the way Gabby does. She treats me and my family as more than just a policy number. You're in good hands!

I met Gabby shortly after I contacted the Kelly Elkins location, and from the very beginning, I could tell she cared far more than others. She paid special attention to my dog, Lincoln (Link), which I understand has nothing to do with insurance, but it meant a lot to me. That shows some unique qualities that I value in the people I do business with.

I have now bundled my home and auto through Gabby, and I will be adding RV as well when I purchase one in the coming months to travel the country with my furry friend.

She is everything you want in an agent and more! I cannot recommend Gabby and the Kelly Elkins group enough. They've really been spectacular."
We responded:
"We appreciate your review, Joe. We are so happy that you had such a wonderful experience with State Farm Agent Kelly Elkins’s Team here in Baton Rouge ! "
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Abby Ohmstede

March 24, 2026

5  out of  5
rating by Abby Ohmstede
"Great experience!"
We responded:
"Thank you for taking the time to leave such a great review, Abby. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Claire Bradley

March 24, 2026

5  out of  5
rating by Claire Bradley
"Gabby was helpful and easy to talk to! I never felt confused or overwhelmed, which is rare with insurance stuff. She really took her time and made sure I understood everything."
We responded:
"Thank you so much for the 5-star rating, Claire! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Alexis Rousseau

March 23, 2026

5  out of  5
rating by Alexis Rousseau
"Gabby was a pleasure to work with, highly recommend"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kelly Elkins’s Team. "
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Mario

March 23, 2026

5  out of  5
rating by Mario
"Gabby was a pleasure to speak too and was very knowledgeable, highly recommend❤️"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kelly Elkins’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Baton Rouge ."